Jay Freeborne

by Jay Freeborne, Enrolled Agent

Measuring the credibility of a tax relief company in the online universe is difficult especially when even the actual review sites lack trustworthiness. What really is the best and easiest way to find out if you're hiring someone legit and reliable? Well - first you can check our list of the roughly 170 companies that nationally represent people with tax problems. Please use the list! But ultimately the most reliable way to check a company out is the Better Business Bureau. Yes - the BBB is flawed - some states (Colorado, e.g.) have grade inflation and are far too lenient (One company with 72 complaints in three years still gets an A + Rating in an example: A Colorado BBB record). But ultimately the BBB.com is the best thing out there. At the very least: you will be able to see:

1. How many complaints the company received. What is the nature of the complaints?

2. Whether they responded thoroughly and intelligently to the complaints?

3. What year does the BBB.com say the company started?

4. Whether they have received BBB accreditation - which is a higher standard (although a bit of a pay-to-play as it costs $750 per year to get this designation)?

Washington Tax Services is still sporting an A + rating: Our BBB record.

Further reading on credibility and reliability.

For 30 years, WATAX has been solving every kind of tax problem. Call us at 1-888-282-4697 or email a description of your tax issue and we’ll contact you.

Registered members of the National Association of Enrolled Agents.

Call and talk with a tax expert for free:
(888) 282-4697

or email us now