To Optima's credit -- their BBB record is still solid and considering their volume of clients that's impressive: Optima Tax Relief - BBB record. Nonetheless -Optima does charge a PREMIUM for the services. In our experience, our firm - WATAX.com - charges much less and for - in our opinion - a quality customer service experience to boot. Optima certainly can counter-argue - that "you get what you pay for" -- they have Attorneys, CPA's and Enrolled Agents -- we have only Accountants/Enrolled Agents. And we don't begrudge them that opinion. But simply - our fees are so much lower - that you want might to reconsider who you entrust to solve your tax problem:
If you have spoken to Optima and been quoted a fee: here's a link to a general outline of WATAX's fee structure (you might be impressed):
Fees for Tax Representation: WATAX