How much do tax relief companies charge?
As any reader of our blog knows, we keep a close eye on the competition in the world of tax resolution and representation services. Unequivocally the biggest player, as far as the spending of the marketing dollar, is Optima Tax Relief in Southern California. Optima began in early 2012, but in very little time has become one of—if not the largest—"tax relief" firms in the country, and have since resolved over a billion dollars in tax debt for clients nationwide. You can hear Optima everywhere on the radio and we've even seen some of their stuff on TV.
Optima is a very big company now and their BBB record reflects that (1000 plus complaints). Optima does charge a premium for the services. They usually take a $495-$1,000 down payment to research their client's case, then charge a much larger fee to continue with their work. A large fee gives the expectation of excellent service and outcomes (as it should). When that doesn't turn out, complaints ensue.
What Reviewers are Saying About Optima
While Optima has garnered lots of success, their services have a few notable shortcomings. Many of their reviews on ConsumerAffairs mention a lack of service and transparency - inconsistent communication, generic updates, and a lack of clear documentation are all common themes. One reviewer, Jean from Bruke, VA, says that despite her $5000 upfront fee, "supervisors are NEVER available", and that she "never received a return call from them until I complained to the BBB".
Another recurring theme is unclear terms and expectations. Some clients say they’re reassured that everything will be handled for them, only to find they’re still responsible for submitting paperwork or chasing down real answers. Sharon, from Snellville, GA, complains that Optima failed to "provide any clear documentation of work performed" despite her "repeated attempts to get updates and results". A few reviewers even mention that they found it more effective working directly with the IRS or by engaging with a qualified tax attorney.
The bottom line: a number of Optima’s clients express frustration that their process feels opaque, with little tangible evidence of progress until after large sums have changed hands. Transparent workflow, timely updates, and straightforward explanations are critical—especially when large fees are at stake.
What Makes WATAX Different
At WATAX we understading that navigating tax issues can be challenging. Where Optima struggles, we rise to the occasion, providing excellent communication, reasonable pricing and transparency.
Our approach starts with a throrough research process, where we dive deep into your records to determine where you stand with the IRS, what you owe, what years are unfiled, and what years are necessary to file.
Your case will then be monitored by one of our licensed tax professionals from beginning to completion. Calls will be scheduled consistently and deadlines will be watched carefully to prevent you from being levied. Ultimately, your case will be worked to resolution whether it's a penalty plan and penalty , abatement, Offer in Compromise, and/or uncollectible status. If we don't reach the desired outcome, we'll work to appeal the case at no extra charge.
A Proven Track Record of Delivering Results
With over 30 years of experience, we've developed a proven approach to resolving tax issues. If you want tax relief without guesswork, our combination of reasonable, posted fees, transparent communication, and a track record backed by professional standing and client outcomes makes us a top choice.
If you would like WATAX to to solve your tax issue, call us at 1-88-282-4697 or email us a description of your tax issue and we will contact you properly.
