If the staff of WATAX could boil down "tax resolution" to its core components, we would start with Why Your Tax Debt Expiration Date Matters as finding out when your tax debt expires should be the start of solving most tax problems.
And equally important is your exposure to levies: As levies and garnishments are painful. Your chance of getting levied is often tied to how the IRS is currently operating and that also correlates to who is running Congress at the time.
If you owe taxes and know you need to do something about it, you should see if you qualify for an Offer in Compromise but only file for it if you really qualify because if you don't meet the criteria, it could be a big mistake.
But many of you who we meet are just trying to overcome your poor tax compliance. You haven't filed taxes in a long time and you are just seeking the best path to get back into compliance before it could get ugly.