One of my clients was told by Safe Harbor that they are the "private" Taxpayer's Advocate service. And no not the IRS: http://www.irs.gov/advocate/ He was told by the telemarketer: that he "came across his file" and thought he would give him a call about his tax case. I will say this is a really effective and clever sales tactic. But I wonder if he should tone down the "Taxpayer Advocate" part of sales pitch?
Nonetheless, keep your eyes and ears out for telemarketers. While their BBB records are impeccable for now: some important clues are
1. Are they overcharging you?
2. Are licensed tax professionals available? Do you know their names?
3. What role with the telemarketer play in the resolution of the case? Who will be accountable?
I have written about the questionable legality of telemarketing tax liens here: The Legal Case Against Cold Calling Tax Liens and wrote extensively about Colorado's tax lien telemarketing industry here: Mountain Time Phenomenon and here: Tax Liens Incur Mailings and Phone Calls
For 30 years, WATAX has been solving every kind of tax problem. Call us at 1-888-282-4697 or email us a description of your tax issue and we'll contact you.