JK Harris, Charleston, South Carolina, b. 1997 d. 2011
Nationwide Tax Relief, Los Angeles, CA b. 2004 d. 2011
Preferred Tax Relief, San Diego, C, b. 2007 d. 2011
Roni Deutch, Sacramento, CA b. 1998 d. 2011
Professional Tax Care, Los Angeles, CA, b. 2008 d. 2011
Associated Tax Relief, Los Angeles, CA, b. 2006, d. 2011
411 Tax Relief, Culver City/Los Angeles , CA, b. 1998, d. 2011
United Tax Relief, Canoga Park, CA b. 2000 d. 2011
They almost all share one thing in common: NOT providing good customer service to the people with tax problems who hired them. While in the short term -- when their phones were ringing off the hook -- a focus on slick marketing -- TV ads, mailings, etc. -- worked for these companies. In the long term, it is only a focus on good customer service -- creating a system that serves your customers -- that shows that you are interested in being a good tax resolution/representation company.
All of the eight companies above at one time had an F rating at the Better Business Bureau. I am learning now that is the sign of a company that it is eventually going to close. With the amount of competition in the tax resolution industry now, you can't afford to get those kind of ratings and compete anymore.
