Jay Freeborne

by Jay Freeborne, Enrolled Agent

If you look at the record of the following tax resolution companies that went out of business in 2011

JK Harris, Charleston, South Carolina, b. 1997 d. 2011

Nationwide Tax Relief, Los Angeles, CA b. 2004 d. 2011

Preferred Tax Relief, San Diego, C, b. 2007 d. 2011

Roni Deutch, Sacramento, CA b. 1998 d. 2011

Professional Tax Care, Los Angeles, CA, b. 2008 d. 2011

Associated Tax Relief, Los Angeles, CA, b. 2006, d. 2011

411 Tax Relief, Culver City/Los Angeles , CA, b. 1998, d. 2011

United Tax Relief, Canoga Park, CA b. 2000 d. 2011

They almost all share one thing in common: NOT providing good customer service to the people with tax problems who hired them. While in the short term -- when their phones were ringing off the hook -- a focus on slick marketing -- TV ads, mailings, etc. -- worked for these companies. In the long term, it is only a focus on good customer service -- creating a system that serves your customers -- that shows that you are interested in being a good tax resolution/representation company.

All of the eight companies above at one time had an F rating at the Better Business Bureau. I am learning now that is the sign of a company that it is eventually going to close. With the amount of competition in the tax resolution industry now, you can't afford to get those kind of ratings and compete anymore.

For 30 years, WATAX has been solving every kind of tax problem. Call us at 1-888-282-4697 or email us a description of your tax issue and we'll contact you.

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